Error: "failed to open drive" on Windows Vista

Q. I've installed the program but it states "failed to open drive" when I try to recover files, Why so?

If you are trying to install the software utility on a computer running on Windows Vista then you will need to disable User Account Control (UAC) to run the software.

Follow the instruction below to disable UAC in Windows Vista.

Open your Control Panel and switch to Classic view. then open: “User Accounts” Click User account control on or off uncheck UAC and restart your Computer.

Then re-launch the application, now you would be able to access the drive and can recover data from it.

 

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“We found that the program discovered the folder and file structure faster than many similar programs”

 

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Yes it really did work! My drive was "unreadable" by windows or anything eles I threw at it. The drive was good, but no data. This software brough back about 95% of a 500GB drive!
Reviewer: legoman549 Download.com

Thanks for the great customer service. Getting answers quickly that really help makes an enormous difference when a project is on the line.
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Thank you! It is nice to deal with professionals!
In spite of my PC being re-imaged, having several applications installed and being used daily for about a week, your product was able to recover most of my lost files!
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