If you need assistance regarding any of our products, there are a number of options available to you. Support options for our software include several self-service resources, as well as professional consulting and support services.
Various self-service support resources for our software are listed below. We would suggest you use these as your first step in obtaining support from Disk Doctor Labs Inc.
DiskDoctors online activation system helps you to activate your's software copy online and without any hassel. You just need to enter your purchase order ID that is emailed to you when you purchase the software first time and the Site Code that displays inside software activation window. After successfull validation of Order ID and Site Code your software license key will be emailed on your registered email addres. Please Submit a ticket if you are having issues while activating your software online.
Search for your question or problem in our extensive knowledge base section using topics and keywords. The Knowledge Base has many product specific articles, created by Disk Doctors Support professionals who have resolved issues for customers. It is regularly updated, expanded, and refined to ensure that you have access to the very latest information.
DiskDoctors ticket system is a software that enables customer support or support desk agents to receive, process, and respond to service requests. This system is a single point of contact to get help for customer issues. It can quickly and easily increase productivity by automating business rules via triggers and automations, and by creating predetermined responses (known as “macros”) to frequently asked questions. It enables conversations via web and email.